I have just had a phone call from the travel insurance company. The lady was full of praise for our amazing travel agent, Sandra from Thor. The documentation you sent was so complete she thinks it will enable her to address other claims she has had for some time. Yours was the only claim with all the needed documents!
The end result is that she is going to approve payment of $20,000 for our claim(s) – what a great result you achieved! She apologized for the policy not being very good and suggested we get in touch with Price-Waterhouse to try for further recompense. Now we wait for her letter and the actual payment. Thank you for all your efforts Sandra!
I must say working with you has been much easier- for us- than trying to sort out things direct. We are most appreciative of the work you have done Nieccia!
I think this is when we all want to support professionals in all areas who we have dealt with over many years because they give good service and I certainly value your service over many years 💕💕
We have appreciated the emails you have sent keeping us in the picture as things unfold with the Covid-19. While we don’t have anything booked or planned at the moment, we’ll be keen to do some more travel once this chaos subsides. In the meantime, we have wonderful memories and photos from the wonderful trips that you have organized for us in the past.
Jamie got us home from our trip in Tassie before the SA border closure. It was a Sunday and she made all the arrangements quickly and without fuss. I hate to think of the amount of time and stress to try and do it ourselves. Thanks Jamie. We will continue to support Thor Travel, to organize our travels, when we can. The above instance demonstrates the value of a supportive travel agent.
While touring New Zealand in March 2020, several other members of our multinational group boasted about how they booked all their travel on-line and never used a travel agent .
However, when the Covid-19 travel restrictions escalated, they were unable to contact their airlines to bring forward their return flights, and were forced to buy new tickets.
Whereas an email to Nieccia at Thor Travel resulted in a prompt re-booking of our return flights – direct to Adelaide rather than via Sydney.
Well done, Thor Travel.
Hi Andrea – Thanks so much for looking into this, it means so much to know that I have some professional help navigating this – and a friendly face too! Thanks so much for all your help, I’m grateful.
Congratulations on your achievement in successfully returning all your clients home. Please be assured of our continuing support – as we have said to you before Thor Travel is OUR Travel Agent … Take care and stay safe.
Hi Tashi – I’m very glad to hear you are in a position to ride out the storm. I know how much you care for your clients and anyone would be lucky to have you on their side in times like this. Wishing you, staff and family all the best and keeping you in mind
Hi Tashi and team – Just want to let you all know how much we value all the hard work and your expertise you have shown Andrew and I over so many years. The work Sandra had to put in (at ungodly hours of the morning) to ensure we got home from Central America can only be applauded. Am sure we would still have been stuck somewhere if we had to ‘go it alone’. Wishing you all the best in riding out this unprecedented virus.
Hi Tashi – I have had many wonderful holidays organised by your staff. This is a dreadful time for the entire world; it must have been (and still be) an incredible feat to get clients back to Australia safely in such difficult circumstances and also (sadly) cancel so many holidays. Let’s hope this time passes quickly and that you will all soon be busy again but this time booking holidays. In the meantime I wish you all well and thank you for what you do!
Nieccia, I just wanted to acknowledge just how difficult your job must be at this time, with travel having really been impacted by the Coronavirus. I know we wont hear from Thor Travel until much later, re our travel in June, but I just wanted to say that we appreciate all that you (and Thor Travel) do for us. The way things are, I am expecting that we wont be travelling in June. However, we will always support you and the travel agency. You have been wonderful to our family, with support with our travel, and we wouldn’t want to use anyone else. I hope you are managing to navigate these tricky times. We will look forward to when this all ends!!! And travelling to wonderful locations.
I was unable to do a trip that Tashi and Chris organised to Japan due to breaking my humerus and Tashi and Nieccia provided all of the necessary documents required for my travel insurance claim with no fuss and and it was paid into my bank account several weeks later.
As a customer of Thor Travel this is just one of the benefits Thor assist clients with.
We had a fabulous time in India! We went to Varanasi (the most interesting place,) the golden triangle in Rajasthan, finishing our tour in Udaipur, which was just the prettiest place.
The personalised tour that Emily and Andrea organised for us was perfect. A representative met us at airports, and at every location to help us. Our driver was excellent, and the local guides were professional. It made travelling to India very easy and enjoyable.
Emily was very knowledgeable, and answered all our queries about tipping, where to eat etc.
I would highly recommend this tour to anyone who wants to travel to India. I have used Thor Travel many times before. They have many years of experience, and are always friendly and professional.
A huge thank you to Emily for organising my trip!
I had the best time and loved it. The hotels she selected were in fabulous locations. I especially loved the quaint little Victorian Hotel in Vancouver.
Emily was so easy to work with and I really am truly grateful for the masses of work she did to ensure my trip ran smoothly. I’ll definitely be utilising Thor Travel again.
My husband and I were fortunate enough to be recommended to Thor Adventure Travel in 1992 when we took our second trip to Nepal. Everything went perfectly down to the finest detail and we have been using Thor Travel as our travel experts ever since, travelling all over the world from Antarctica to the Arctic and many countries in between. They have always been there for us, particularly when my husband suffered from altitude sickness in Tibet and needed to be at a lower altitude as soon as possible. Tashi changed all of our arrangements on the run and we were able to complete our holiday in a different area. I can’t recommend Thor Travel enough – all of the team are experts in their field and can be relied upon through thick and thin.
Our trip to Norway and the Czech Republic went perfectly, thanks to Emily at Thor Travel! We had a self guided walking tour and a kayaking tour from two other providers included in the trip, and Emily managed to integrate them seamlessly with the rest of our holiday. While much can be achieved on the internet, a travel agent makes life so much easier!
All your arrangements for us went perfectly. Thank you Nieccia for another perfect job!
Just wanted to let you know we both really appreciate all of Nieccia’s efforts in matching our ideas with her resulting answers to all our travel plans . A great big THANK YOU
We have return from Italy and want to thank Nieccia for again organising the perfect trip for us. Thanks for all your time and care, and attention to detail. We thoroughly enjoyed every minute
I had a great trip and Tibet was magnificent.
We did have one issue on the way back into Nepal, a massive landslide across the highway but World Expeditions were great and organised 2 helicopters to get us out.
The guides were superb and I can’t fault their care, knowledge and behaviour. Nothing was too much trouble and the tour allowed us plenty of time to explore the countryside if we saw something.
I have returned from China & India and the travel arrangements were impeccable.Thank you for your assistance and we will be booking our next trip with you soon.
We had a fantastic trip. The hotels and private guides that Thor Travel organised for us were absolutely perfect. We hold this as the best overseas adventure that we have so far undertaken.
A big thank you to Emily & Thor Travel. We will certainly make use of your services again and will be strongly recommending you.
From the moment I left home to my home coming, my trip went extremely well. Courtesy of Emily and her travel knowledge and preparation.
The beautiful quaint hotel in Chamonix, transfers, incredible majestic walk, a thorough cultural and gastronomic feast. This is my 3rd guided walk through Thor Travel and I will most definitely keep coming back.
Our 5 weeks in South America was amazing with so many highlights. We did the Galapagos Cruise and Best of Peru via World Expeditions and their service was outstanding. The guide and driver was always there to meet us at the airport, or pick us up and were so informative and friendly but also helpful when asked with local restaurant suggestions.
Jamie from Thor travel was excellent and made what was a complicated holiday with many flights very seamless and easy.
We had three weeks in London, Edinburgh and Dublin. Jamie organised our trip and everything ran smoothly except for our transfers to the hotel in Dubai for an overnight stay. Having said that Jamie was on top of it and everything was sorted.
We had a great time while away. All of our travel transfers (planes and trains) were smooth and had no issues. Hotels were fantastic.
In the organising, Jamie listened to what we wanted and did her very best to accommodate our requirements. She was always available for when we had questions and if she could not answer immediately (which was rare) she got back to us quickly with the answer.
Very happy with our trip and Jamie’s service.
All went according to plan, thank you Jamie.
Train travel is the way to go to see this amazing country
The Japanese people are friendly, helpful and kind
But be prepared if you travel in Summer, its very hot and humid
This 6 day World Expeditions trip was truly memorable picking the highlights of the 14 day end-to-end Larapinta Trail into the McDonnell Ranges west of Alice Springs. Walking on ridges with 360 views of central Australia stretching to the horizon, waves of rock literally folded by unimaginable forces many millions of years ago, beautiful chasms, gorges, gaps. Black cold nights lit by pure starlight. Great food, twelve other strangers that weren’t by the end. A memorable experience.
Thor’s Jamie was our contact and she impressed. Always polite, gentle reminders, responding to all our questions promptly and updating us in between if the answers were taking a while, sometimes in her own time. Thanks, Jamie!
I’ve just returned from Everest Base Camp trek in Nepal. Jamie had all bases covered and everything ran like clockwork. The brochures and information provided to me were all completely accurate and there were no nasty surprises!
There was always the sense that should something go wrong, Jamie and World Expeditions would be there to help. A great trip run professionally by World Expeditions and Thor Travel.
Thanks to you Jamie.
Jamie did an amazing job pulling together a month long trip to South America in a very short time frame. I also had quite complicated dietary/medication requirements and she liaised with the airlines and tour operators to ensure my needs were met to the best of their ability. I will definitely be booking my next holiday through Thor Travel!
I met Chris and Tashi Lachman when I joined Thor Travel’s tour to Bhutan in 2017. This tour had been recommended to me by a friend who had travelled to Bhutan on three previous tours with Thor – surely I need say no more! The tour was everything and more of what I had been looking forward to and, on the basis of my enjoyment and participation in all the optional walks, Tashi suggested I consider a Nepal trek with World Expeditions. More than this, Tashi recommended a particular trek and starting date. Once I had Googled World Expeditions’ ‘ultimate annapurna dhaulagiri’ itinerary I was hooked – there was no way I was going to miss such an opportunity.
Tashi booked me on the 19 October 2018 departure date – at that stage not confirmed. The trek was something I will never forget, or thank Tashi for recommending, as the whole experience was … think of every superlative you have ever known and then some! I was very grateful to have booked through Tashi as her help was needed when I had spent three days in Kathmandu without booked-through luggage (a story too long to go into here). Her reassurance and emergency measures information saved my sanity and my enjoyment of the whole experience.
From the above, everyone reading this will know how I rate Tashi and Thor Travel, Adelaide, Australia – 100%
Heidi, Peter, Debbie and I would like to thanks Sandra Worsfold and Thor Travel for arranging a life-changing experience, well beyond a holiday. All her recommendations were brilliant- from the accommodation in Singapore, the amazing safari in Chitwan NP, the homestay in the Kathmandu Valley, the Momo cooking class and especially the Himalaya trek. Everything went seamlessly. Thanks Sandra and Thor Travel for everything and I would highly recommend them for any travel, and making it an experience of a lifetime.
Thank you very much Tashi for your help with your clients repatriation from the Himalaya’s.
Your local knowledge, experience and organisation skills made a significant difference in the ease in which we were able to organise the repatriation.
We appreciated the assistance and time you provided our team which ultimately ensured our mutual clients were cared for at this time.
Over the last few years, Andrea has helped us organise our holidays in a very professional manner. Her travel knowledge is exceptional and she is very considerate of our travel needs!!
Thor Travel has handled our travel arrangements for over 10 years. Sandra Worsfold, our consultant who has travelled extensively is a wealth of information. No destination, visa application or flight schedule is beyond her expertise.
Sandra is very professional & replies to any request ASAP. We are extremely happy with the service Thor Travel provides and thoroughly recommend them.
Our preparation for Bhutan was seamless. From the moment we landed in Paro we received a Bhutanese welcome , treated as our guides Bhutanese family calling the land of Gross National Happiness home for 12 days. Each day began with a blessing for the wonder of the day ahead. Furthermore as each day progressed it seemed to surpass the last. It would be very hard to pen a favourite memory but particularly moving to me was the planting of our peace flag at Chelela Pass, morning/lunch with our Monk, the literally breathtaking view at Duchelo Pass, our wonder-filled home stay at Punarka and of course the Black -necked crane festival. Our guides and drivers ensured that each and everyone of our ‘Bhutanese’ family was totally taken care of every step of the way. This was a life changing experience and I recommend Thor Travel as the team to change your life as well. Thank you Thor!
The quality of care in the countries we visited, when booking with Thor was exceptional.
Drivers and guides were highly skilled and could be relied on at all times to make our travel experience pleasurable. At the same time we knew we had exceptional support through Thor, at home, should we need it.
We are very grateful for your excellent service
‘I was in Antananarivo with a shoulder that had been badly dislocated and looking to get home as quickly as possible. It was a weekend and trying to organise things with the insurance company and the locals was difficult. Sandra from Thor Travels came to the rescue and sorted things out over the weekend with the Insurance people and the hospital in Antananarivo, from whom the Insurance people needed a report, and I was on the plane headed home on the next available flight. Great service. When things go wrong a good Travel Agent is invaluable’.
Highly recommend. I’ve used a number of travel agencies but none matches the service of Andrea at Thor. Nothing’s a problem/it’s rather a challenge; she’s responsive; highly knowledgeable and has been there or can draw on Thor colleagues who have been there; she sometimes pushes me to do things I later am so pleased I did; she listens and spends time. She’s approachable and she gets it right!
I cannot thank Nieccia enough for planning my trip.
Thank you Nieccia for your patience and consideration to changes along the way. Also, for being super organised and checking plans thoroughly. The trip was easier than I imagined with getting through airports and around the place and having Thor bookings made the days breezy and enjoyable. There is no one else who I would want to book my next trip with. I felt like Thor was ‘in it’ with us and I had backup if anything went amiss.
Absolutely loved it.
Absolutely brilliant! Tashi and Jamie have exceeded all standards and level of service to organise my trip to Nepal, Bhutan and India in early 2017. Their experience, knowledge and care is truly exceptional
The most wonderful trip I have ever taken was with Thor Travel to Tibet and Nepal Would love to do it again
Nieccia has helped us in planning and booking our holidays. She is friendly, helpful and super efficient! Would definitely recommend Thor Travel to anyone looking to book a holiday.
Tashi is the very best tour leader in the country! I highly recommend booking through Thor Travel if you have a problem overseas like I did in Uzbekistan being over stood by immigration and being refused exit Tashi was on hand even although still in Australia to help out.
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